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Legal
These terms are the agreement between you and Jaden Daniels d/b/a Quad. They cover how Quad works, what happens to items you submit, how you get paid, and how disputes are resolved.
Effective date: September 26, 2026
Quad is operated by Jaden Daniels d/b/a Quad ("we," "us," or "our"), a sole proprietorship. We run a campus marketplace that buys unwanted items from students at universities we support and resells them on campus. You can reach us at [email protected].
By creating an account, submitting an item, or buying through Quad, you agree to be bound by these Terms of Service and by our Privacy Policy. If you do not agree, do not use the platform.
Section 18 contains a binding arbitration clause and a class action waiver that affect your legal rights. Please read it.
You must be a currently enrolled university student with a valid .edu email address at a campus we support, and you must be at least 18 years old. By creating an account you represent that both are true. We verify enrollment by email domain only — we do not independently verify age or enrollment status.
Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to access and use Quad for your own non-commercial use as a student buyer or seller. This license ends automatically when your account is terminated.
Quad, including its software, design, text, graphics, logos, and the arrangement of its content, is owned by us or our licensors and is protected by intellectual property law. Except for the license above, nothing in these Terms transfers any right, title, or interest in the platform to you.
You agree not to:
If you believe you have found a security vulnerability, please report it to [email protected] rather than exploiting it.
When you submit an item and we accept it, the following happens:
Payout rate: 40% of the actual sale price — not of the asking price. If we discount an item to move it, your payout is calculated from what the buyer actually paid. We retain the remainder as our service and operational fee. This is the complete compensation arrangement; no other commissions, fees, or payments are owed to you.
We do not guarantee that any item will sell, or that it will sell within any particular timeframe, or at any particular price. If an item does not sell, no payment is owed to you.
By submitting an item, you represent and warrant that:
Ownership transfers to us at pickup. When you sign the transfer of ownership and we collect the item, legal title and risk of loss pass to us. From that point the item is ours to price, list, relist, discount, donate, or dispose of at our discretion, and we are not obligated to return it. What you receive in exchange is the contingent right to 40% of the sale price if and when the item sells, as described in Section 6.
You may withdraw a submission at any time before pickup at no cost. Once you have signed and we have collected the item, the transfer is final.
You may not submit:
We may refuse, return, or dispose of any item at our discretion and without explanation. Submitting a prohibited item is a breach of these Terms and may result in termination.
"User Content" means anything you upload or send through the platform: item photographs, titles and descriptions, your profile name and bio, and messages to other users.
You keep ownership of your User Content. You grant us a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, adapt, resize, publish, and display it for the purpose of operating, marketing, and improving Quad. This includes using the photos and descriptions you submit with an item in the listing we publish for that item, and editing, cropping, or rewriting them first. This license continues for content associated with completed sales even after your account closes, because we need to keep accurate transaction records. Otherwise it ends when you delete the content or your account.
By posting User Content, you represent and warrant that:
We may remove any User Content at any time, for any reason or no reason, without notice. We review item photos and descriptions before publishing a listing, and we write or edit the listing ourselves. We do not review every message or profile, and we have no obligation to monitor them. We are not responsible for messages or profiles posted by others, and we do not endorse them.
If you see a listing, message, image, or profile that violates these Terms — including content that is illegal, infringing, harassing, or deceptive — report it to [email protected] with the URL or listing title and a short description of the problem. Listing pages also carry a report link.
We aim to review reports within five business days. If content violates these Terms we may remove it, suspend the listing, warn the user, or terminate the account. We may act on a report or decline to, at our discretion, and we are not obligated to tell you the outcome.
Repeat offenders: accounts that repeatedly post violating content will be terminated. Copyright complaints follow Section 11.
If you believe something on Quad infringes your copyright, email [email protected] with: the work you own, where it appears on Quad (a URL or listing title), your contact details, and a statement that you believe in good faith the use is not authorized.
We will review the complaint and remove or change material we conclude is infringing. We may terminate the accounts of users who repeatedly submit infringing material.
Payouts are sent via Venmo to the handle in your profile. You are responsible for keeping that handle accurate and for the account being able to receive payments. We are not liable for failed, delayed, or misdirected payments caused by an incorrect, missing, or closed handle. Payouts are issued within a reasonable time after a sale completes and funds settle.
A payout obligation arises only when an item actually sells. Listing an item creates no obligation. If a sale is refunded, charged back, or reversed, any corresponding payout is void, and if it has already been sent we may recover it or offset it against future payouts.
Payments you receive are the purchase price for goods you sold to Quad. We do not withhold taxes and do not provide tax advice; consult a tax professional about how these payments should be reported.
All sales are final unless the item was materially misrepresented in the listing. Items sold on Quad are used goods sold as-is. Payments are processed by Stripe; by completing a purchase you also agree to Stripe's terms. We do not store payment card details.
If an item you receive is materially different from its listing, contact us at [email protected] within seven days of pickup and we will work with you in good faith on a refund or replacement.
The price shown is the price you pay at checkout. Sales tax is not currently added at checkout.
The platform and all items sold through it are provided "as is" and "as available," without warranty of any kind.
To the fullest extent permitted by law, we disclaim all warranties, express, implied, statutory, or otherwise, including the implied warranties of merchantability, fitness for a particular purpose, non-infringement, and quiet enjoyment, and any warranties arising from course of dealing or usage of trade.
Specifically, we do not warrant that:
We are not responsible for the conduct of any user, on or off the platform. Some jurisdictions do not allow the exclusion of implied warranties, so parts of this section may not apply to you.
To the maximum extent permitted by law, we will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages.
This includes, without limitation, lost profits, lost revenue, lost data, loss of goodwill, business interruption, cost of substitute goods, or damages arising from: your use of or inability to use the platform; the failure of an item to sell; the conduct or content of any user; or unauthorized access to your account or data. This applies whether the claim is based on contract, tort, negligence, strict liability, or any other theory, and even if we were advised that such damages were possible.
Aggregate cap. Our total liability to you for all claims arising out of or relating to these Terms or the platform will not exceed the greater of (a) five hundred U.S. dollars ($500) or (b) the total amount you paid to us, or that we paid to you, in the six months immediately before the event giving rise to the claim.
Exceptions. Nothing in these Terms limits liability that cannot be limited by law, including liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for our own gross negligence or willful misconduct.
Time limit. Any claim arising out of or relating to these Terms or the platform must be brought within one year after the claim arose, or it is permanently barred.
You agree to indemnify, defend, and hold harmless Jaden Daniels d/b/a Quad and its owner, employees, contractors, and agents from and against any claim, demand, loss, liability, damage, cost, or expense (including reasonable attorneys' fees) arising out of or related to:
We may assume the exclusive defense and control of any matter subject to indemnification by you, at your expense, and you agree to cooperate with that defense. You may not settle any such matter in a way that imposes an obligation on us without our prior written consent. This obligation survives termination of your account.
By you. You may stop using Quad at any time and may request deletion of your account by emailing [email protected].
By us. We may suspend or terminate your account or your access to the platform at any time, with or without notice, for any reason or no reason — including if we believe you have breached these Terms, if you are no longer an enrolled student, or if we discontinue the service.
Effect of termination. Your license under Section 4 ends immediately and your active listings may be removed. Termination does not affect:
Survival. Sections 7 (transfer of ownership), 9 (the license you granted us), 12 (payouts), 14 (warranties), 15 (liability), 16 (indemnification), 18 (arbitration), 19 (governing law), and 20 (general provisions) survive termination.
Please read this section carefully. It requires you to arbitrate disputes with us individually, and it limits how you can seek relief. It affects your legal rights.
18.1 Informal resolution first. Before starting an arbitration, you agree to try to resolve the dispute informally. Send a written notice to [email protected] describing the dispute and the relief you want. We will do the same for any dispute we have with you. If we cannot resolve it within 30 days, either of us may begin arbitration. This step is a precondition to filing.
18.2 Agreement to arbitrate. Except as stated in 18.3 and 18.5, you and we agree that any dispute, claim, or controversy arising out of or relating to these Terms, the platform, or any item bought or submitted through it will be resolved by binding individual arbitration rather than in court. This includes disputes about the validity or scope of this arbitration agreement, except that a court decides whether the class waiver in 18.4 is enforceable.
18.3 Small claims exception. Either of us may bring an individual claim in small claims court in Providence County, Rhode Island, or in the small claims court where you live, if the claim qualifies. This is a genuine alternative to arbitration, not a waiver of it.
18.4 Class action and jury trial waiver
You and we agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding.
You and we also waive any right to a jury trial.
If this paragraph 18.4 is found unenforceable as to a particular claim or request for relief, then that claim or request — and only that one — will be severed from the arbitration and brought in the courts identified in Section 19. The rest of this Section 18 continues to apply.
18.5 Your right to opt out. You may opt out of this Section 18 by emailing [email protected] with the subject line "Arbitration Opt-Out" and including your name and the email address on your account, within 30 days of first accepting these Terms. Opting out costs nothing, does not affect your account, and does not affect any other part of these Terms. If you opt out, disputes are resolved in the courts identified in Section 19.
18.6 Arbitration procedure. The arbitration will be administered by the American Arbitration Association under its Consumer Arbitration Rules, as modified by these Terms. The rules and fee schedules are available at adr.org. The arbitration will be conducted by a single arbitrator. Unless you and we agree otherwise, any in-person hearing will take place in Providence County, Rhode Island; claims under $25,000 may be resolved on documents alone or by telephone or video at your election. The arbitrator may award the same individual relief a court could, and the award is final and binding and may be entered in any court of competent jurisdiction.
18.7 Fees. Payment of filing, administration, and arbitrator fees is governed by the AAA Consumer Arbitration Rules, which cap the consumer's share. Each party otherwise bears its own attorneys' fees unless the arbitrator awards them under applicable law.
18.8 Changes. If we materially change this Section 18 after you accept these Terms, you may reject the change by emailing us within 30 days of the change, in which case the version you originally accepted continues to apply.
These Terms and any dispute arising from them are governed by the laws of the State of Rhode Island, without regard to its conflict of law principles. The Federal Arbitration Act governs the interpretation and enforcement of Section 18.
For any dispute not subject to arbitration — because you opted out under 18.5, because it falls within the small claims exception in 18.3, or because a court has held the class waiver unenforceable as to it — you and we agree to the exclusive jurisdiction and venue of the state and federal courts located in Providence County, Rhode Island, and each of us waives any objection to that venue as inconvenient.
Severability. If any provision of these Terms is held unenforceable, it will be modified to the minimum extent necessary to make it enforceable, or severed, and the remaining provisions stay in full effect. Paragraph 18.4 has its own severability rule, which controls over this one.
Entire agreement. These Terms, together with the Privacy Policy, are the entire agreement between you and us about the platform, and supersede any prior understanding on that subject.
No waiver. Our failure to enforce any provision is not a waiver of it. A waiver is effective only if in writing and signed by us.
Assignment. You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms freely, including to a successor entity — for example, if the business is later reorganized as a limited liability company or acquired.
Force majeure. We are not liable for any delay or failure to perform caused by events beyond our reasonable control, including natural disasters, fire, labor disputes, network or hosting outages, payment processor failures, government action, or university closures.
Notices. We may give you notice by email to the address on your account or by posting on the platform. You give us notice by email to [email protected].
Relationship. These Terms do not create a partnership, joint venture, agency, or employment relationship between you and us.
We may update these Terms at any time. When we do, we will change the effective date at the top of this page, and we will make reasonable efforts to notify you of material changes by email or by posting a notice on the platform. Continued use after changes take effect constitutes acceptance of the revised Terms. If you do not agree to a change, stop using the platform and request account deletion.
Questions about these Terms? Email [email protected].